Freight Charges That Match Reality. Not Guesswork.
Carrier and 3PL invoices get messy fast. Storage fees, accessorials, container charges, detention, demurrage, and duplicate billings quietly stack up. Arista reconciles logistics charges against shipment proof and expected costs, raises disputes with carriers/3PLs, and supports trade and compliance coordination through their portals.
The Problem
Inventory drift doesn’t show up as one big failure. It shows up everywhere.
One wrong receive. One transfer not matched. One SKU that doesn’t align across systems.
And suddenly your team is arguing about “which system is right” instead of shipping orders.
Common failures we help fix:
- ERP vs WMS mismatch that creates phantom stock or fake stockouts
- ERP vs Shopify/BigCommerce mismatch that drives oversells and cancellations
- Transfers stuck in limbo because a receive was missed or logged incorrectly
- Shortages and shrinkage that keep repeating because nobody closes the loop
- Open discrepancies aging for days because the 3PL follow-up is inconsistent
The Problem We Fix
Logistics spend doesn’t usually “blow up” in one big line item.
It leaks across dozens of small charges that nobody has time to chase.
Common failures we help fix:
- Duplicate and extra chargesburied across invoices
- Accessorial creep (fuel, detention, demurrage, DIM, handling) that keeps rising
- Invoice aging because proof is missing or exceptions aren’t owned
- 3PL storage and handling fees that don’t match activity or agreed rules
- Container-level charges that don’t reconcile cleanly to the right department or shipment
- Compliance coordination gaps where documentation, portal actions, and follow-ups get stuck
If nobody owns logistics billing end-to-end, overcharges become “normal.”
What We Execute Day-to-Day
This is not reporting-only. This is operations ownership.
Freight Invoice Reconciliation
- Reconcile invoices against shipment proof and expected charges
- Validate subheads like fuel, DIM weight, detention, demurrage, and other accessorials
- Identify and flag duplicates, incorrect units, wrong shipment references, and repeated billing
3PL Storage and Handling Fee Review
- Verify storage and handling charges against expected logic and activity
- Track invoice-level exceptions and push them to closure
- Maintain clean documentation and audit trail for every dispute
Air and Ocean Container Charge Validation
- Container and shipment charge checks (what was billed vs what should be billed)
- Keep records structured by shipment, period, and cost type
- Make cost visibility usable for finance and ops teams
Disputes and Claims Management
- Raise disputes/claimsdirectly with carriers and 3PLs
- Follow up inside portals until resolution
- Keep a clear exception log with status, owner, and closure notes
Trade and Compliance Coordination Support
- Back-end coordination with carrier/3PL portals for documentation and compliance steps
- Follow-ups with counterparts to keep movement and billing aligned
- Support escalation handling when compliance delays create operational risk
Cost Allocation and Visibility
- Organize and reconcile charges so they roll up to the right departments
- Track exceptions by category to reduce repeat leakage over time
What Logistics Leaders Track (KPIs)
We keep the page simple and focused on what matters
- Invoice accuracy rate
- Duplicate charge rate
- Aging of unresolved invoices
- Dispute cycle time
Red Flags (So Overcharges Don’t Age)
Alerts go via Email + Slack when we see patterns like:
- Duplicate or repeated charges across invoices
- Sudden spikes in detention/demurrage or storage fees
- Invoices aging beyond agreed SLA
- Shipment proof missing and blocking closure
- Charge categories drifting month-over-month without a clear operational reason
How We Work
Same operating model as the other Ops sub-services. No disruption.
Understand your current flow
You walk us through how logistics billing, portals, and approvals work today.
Meet the counterparts
We align with carriers, 3PL contacts, and internal teams involved in approvals and resolution.
Shadowing
Your team shows how disputes are raised, what proof is used, and what “acceptable” looks like.
Reverse shadowing
We take ownership of live invoices and disputes while you watch. We tighten accuracy and speed until it meets your standard.
Reporting + closure rhythm
We start publishing clean views and exception logs, and we run disputes until closure.
Golden Hours overlap
We make sure the US team has clean visibility before they start the day, with overlap coverage for live support.
Tools We Work In
We work inside your stack:
ERP and finance systems (client environment)
Carrier and 3PL portals
WMS and logistics tracking tools
Tableau / Looker Studio / Power BI / Excel-Sheets
Asana / Zoho / ClickUp
Slack / Email
Proof (Safe, enterprise tone)
US fashion brand
Arista helped maintain cleaner logistics billing by reducing duplicate and additional carrier charges, improving invoice organization, and reconciling costs to the right departments—so finance and ops had clearer visibility and faster dispute closure.
Freight leakage is expensive because it looks “small” until it’s not.
Let’s clean up charges, disputes, and visibility without adding internal load.